In order to improve services to its customers, Citilink, subsidiary of PT Garuda Indonesia for Low Cost Carrier, has launched ‘Citilink Self Check-In’ in Soekarno-Hatta Airport yesterday (24/7). Citilink Self Check-In is using a machine that shape like ATM machine.Citilink has been being the first to launch this Self Check-In service in Indonesia.
Passengers without baggage can check-in by themselves and have the boarding passes without queuing at check-in counter, with these simple steps: entering Booking Code and Last Name, then it will show the passenger’s name and trip destination, continue with clicking “Boarding” button.
Besides Soekarno-Hatta Airport at Jakarta, Citilink Self Check-In will also be available in five other airports in the following cities: Surabaya, Medan, Makassar, Balikpapan, and Denpasar.
Citilink Self Check-In is supported by Jatis, as the Technology Partner that built the engine to integrate it with Citilink’s reservation system.
Previously Jatis and Citilink had partnership in payment system. And Jatis is looking forward to continue supporting Citilink to provide more innovative solutions for Citilink’s growing customers